Get in touch with us at kburtonlcsw@gmail.com
Privacy Policy
Effective Date: June 5, 2025
Truthful Reflections Counseling, PLLC
Raleigh, NC
Introduction
At Truthful Reflections Counseling, PLLC, your privacy is a top priority. We are committed to protecting your personal health information in compliance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, protect, and disclose your information.
Information We Collect
We may collect the following types of information:
• Personal Identifying Information (e.g., name, address, phone number, date of birth)
• Health Information (e.g., symptoms, diagnoses, treatment history)
• Insurance and Billing Information
• Information from other providers (with your consent)
• Website usage data (if applicable)
How We Use Your Information
Your information may be used to:
• Provide and coordinate your mental health care
• Contact you regarding appointments or services
• Bill and receive payment for services
• Respond to legal obligations or law enforcement requests (when required by law)
• Improve the quality of our services
We will not use your information for marketing or fundraising without your written authorization.
Your Rights
As a client, you have the right to:
• Access and request a copy of your records
• Request an amendment to your health information
• Request restrictions on how your information is used or disclosed
• Request confidential communications
• File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, please contact us in writing at the address or email below.
How We Protect Your Information
We take reasonable steps to safeguard your information through physical, administrative, and technological security measures. Only authorized individuals have access to your records.
Disclosure of Information
We may disclose your information:
• To you or your authorized representative
• With your written consent
• For treatment, payment, or healthcare operations
• When required by law (e.g., abuse reporting, court orders, emergencies)
We will always make reasonable efforts to disclose only the minimum necessary information.
Electronic Communications
If you choose to communicate with us via email or text, you acknowledge that these methods may not be fully secure. We will only use these methods with your consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website or provided in writing.
Contact Us
If you have questions or concerns about this policy or your privacy rights, please contact:
Truthful Reflections Counseling, PLLC
Kenya C. Burton, MSW, LCSWA
(919) 578 - 2261